Welcome to the Doors and Floors Galore website

Doors and Floors Galore, Company Logo

Terms & Conditions

Cookie Policy

Cookies are very small text files that are stored on your computer when you visit some websites. 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure. We need to remember your session to be able to complete the order.

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Offer Live Chat Support 
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook.
  • Allow you to share pages with a friend via the smartaddon plugin.

This website will not

  • Share any personal information with third parties.

Terms & Conditions

  1. All items must be paid for in full before despatch
  2. Before you purchase it is advisable to visit our showroom and view our products if this is not possible it may be better to order one item to make sure that it is what you require - this will avoid costly returns
  3. Doors & Floors Galore share informantion with Handsome Handles - If this is not acceptable please - pay by phone and not direct from the website
  4. Doors made to customers specification must be paid for in advance and will not be refunded unless faulty or damaged
  5. Cancelation of non stock items prior to delivery are subject to a 25% restocking charge when ordered in store
  6. We reserve the right to refuse the return of any correctly supplied goods that have been ordered by the customer in store
  7. Refunds willl not be made until the items have been returned to us and inspected 
  8.  It is important with deliveries to try and accept goods when the courier is in your area if not this can mean delays out of our control  
  9. The cost  returns is down to the customer unless goods are damaged/faulty at the time of delivery a responsable person must be present to inspect and sign for the goods as damage will not be accepted after the courier has left
  10. Any correspondence regarding the return of goods or refunds must be done via email when ever possible if an email address is not available then via telephone or letter - distance contract must use the PDF form to cancel
  11. If goods are noticed to be damaged on delivery please refuse them and return them via the courier this will stop any returns charge being made 
  12. All timber products must be stored flat and in a dry environment
  13. All doors either Internal or External are Engineered - This means that the doors are over veneered and that the internal structure will be made up of mixed species - special care must be taken when treating engineered doors and we stress that Varnish/ Water based products/Oils/Wax or Wood preservatives are not suitable for use on these doors - If in doubt what to use please contact our in house decorator
  14. All timber products must be treated prior to hanging with an oil based high performance wood stain eg Sikkens  – varnish (Not suitable for some External Doors Please read manufacturers recommendations) – primer – base coat–top coat to the Recommended level i.e. internal doors minimum of 2 coats and external 4 coats with the final application applied after fitting All cut outs hinges – lock and letter boxes including top & bottoms of doors must be treated with the same amount
  15. Engineered doors must not be treated with Danish Oil or anything similar
  16. When treating External doors with clear stain it can lead to discolouration as there are either very low or no u values in these products. Manufacturers will not guarantee their doors if this is used.
  17. It is recommended that pre-glazed external doors after hanging have clear silicone run round the edge of the glass both inside and out
  18. All doors must be thoroughly inspected prior to treatment or hanging of both wood and glass as a refund for products or joiners fees will not be made
  19. Wood can vary in colour and grain depending on batches
  20. Doors should not be hung where there are freshly plastered walls or where plastering is going to take place after hanging
  21. Before fitting it is recommended that the instruction affixed to the door be read carefully
  22. Any pre-finished door will lose its guarantee if the finish is removed and not retreated

Cancellations & Returns

Consumers have the right to return good within 14 days of receipt provided that the goods are in the same condition they were received in. We would advise that removing the packaging from our products can seriously compromise the quality of the door and also deems the product to be classed as a 2nd Our collection price starts from £60 inclusive of VAT depending on area and quantities. You can organise your own return but it is strongly advised that you take out suitable insurance that covers the full retail cost of our products in the eventuality that damage is caused in transit. Also when using your own returns method it is advisable to photograph the items to be returned in case of damage caused in transit.

Consumers are liable for the cost of returning faulty goods

Privacy Policy

Privacy Policy

We are committed to protecting your privacy online and doing so we implement the policies documented following - The privacy policy forms part of our website terms - The only information shared is with Handsome Handles and this is only your contact details - If you do not want to be contacted by Handsome Handles then please pay by telephone and not online

Your personal details collected online will only be used for News letters from ourselves and Handsome Handles

Other than the above no personal information is passed onto third parties unless we are required by law or by a regulatory or government autority to do so or were we believe is important to protect our site policies or protect our/other property or safety

Although we take every precaution too safeguard you information - All perosnal information that is stored by us is kept on a server in a secure environment - No guarantee can be given for the security of  data you realease online - You need to agree that we shall not be liable for unlawful use circulation or destruction of your personal information out of our control




Doors & Floors Galore guarantee good for a period of 12 months as long as the manufacturers guidelines  for treatment and fitting have been adhered too.

Manufactureres Guarantees vary depending on the individual product and it is avdvised that attention be paid to their conditions

Delivery FAQs

We deliver ourselves in Sheffield and local areas

Due to the high volume of sales we employ a specialist courier company to carry out majority of online purchases

The items delivered are large and heavy and easily damaged if they are not handled correctly 

It is important that you or an agreed party is available to check and sign for goods delivered - if any packaging is damaged please check that this has not gone through to the item below - If damaged is detected on delivery please do not accept and return with the courier - A good tip is to photograph doors/worktops on arrival

If the courier has arranged delivery with you and when he arrives there is no one there items will not be left - you will have to book another delivery slot and pay for an extra delivery

If you need to return items it is advisable to use our couirer team as they will accept responability for any items

collected in perfect condition and damaged in transit

The returns cost is higher than delivery as they have the resonsability to check the goods and provide insurance to cover to the total of the retail price  

We try to deliver most orders within 5 - 10 working days

Depending on your area and availability some items could take up to 30 days to deliver